RTO Policies Policies Fees Charges and Refunds Policy and Procedure Complaints and Appeals Policy Access and Equity Policy and Procedure RTO Privacy Policy and Procedure Recognition of Prior Learning Policy and Procedure Discrimination and Harassment Prevention Policy and Procedure Rights of a learner All students have the right to: Be treated fairly and with respect by all ALPA staff and other students. Not be harassed or discriminated against Learn in a supportive environment Have your personal details kept private and secure Receive training, assessment and support services that meet your individual needs. ALPA Training must: Provide you with information about how you can make a complaint or an appeal if you are unhappy with your training Tell you if they are unable to continue your training due to any reason Responsibilities of learners: When you do a qualification you need to be involved by: Coming to work and attending training Being enthusiastic about learning Completing assessment tasks Keeping records of what you do at work Letting your trainer know if you need any support to complete your training Treating all others and their property fairly and with respect Manage Cookie Preferences